The telephone crisis
Hotline is available 24 hours a day and is staffed
by trained counselors who have the ability to
provide information and referral to the network of
human services in the Baltimore metropolitan area.
The counselors also provide supportive counseling,
dispatch emergency assistance and link callers with
more intensive BCRI services. In FY 2004 – 34,852
and FY 2005 – 30,257 calls were received on the
Our Hotline Services include Mental Health crisis
intervention, Suicide Crisis intervention, Shelter
assistance and Adolescence crisis intervention. Our
counselors receive hours of training and work along side our
experienced counselors before they begin to take calls.
This enables them to be able to handle any crisis that the
caller may be experiencing.
If you are
experiencing a crisis, please call us 24 hours a day at
(410) 433-5175 or (410) 433-7050 TDD