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Hotline Services
HotlineThe telephone crisis Hotline is available 24 hours a day and is staffed by trained counselors who have the ability to provide information and referral to the network of human services in the Baltimore metropolitan area. The counselors also provide supportive counseling, dispatch emergency assistance and link callers with more intensive BCRI services.  In FY 2004 – 34,852 and FY 2005 – 30,257 calls were received on the Hotline.
Our Hotline Services include Mental Health crisis intervention, Suicide Crisis intervention, Shelter assistance and Adolescence crisis intervention.  Our counselors receive hours of training and work along side our experienced counselors before they begin to take calls.  This enables them to be able to handle any crisis that the caller may be experiencing.

If you are experiencing a crisis, please call us 24 hours a day at
(410) 433-5175 or (410) 433-7050 TDD